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Privacy Policy

Entity: JAWMAX Pty Ltd (ABN 00 000 000 000), trading as JAWMAX

1. Introduction

JAWMAX Pty Ltd trading as JAWMAX ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use it, and the choices you have.

2. Information We Collect

We may collect the following types of information when you use example.com or place an order:

• Contact details, such as your name, email address, phone number, and delivery address
• Order and payment information, such as items purchased and transaction history (payment card details are processed by our payment provider and are not stored by us)
• Account information, such as your login credentials and order preferences
• Technical information, such as your IP address, browser type, and browsing behaviour on the Site, collected through cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders, including arranging delivery
• Communicate with you about your orders, account, or enquiries
• Provide customer support
• Send you marketing communications, where you have opted in (you can unsubscribe at any time)
• Improve the Site, our products, and our services
• Comply with our legal and regulatory obligations

4. Disclosure of Your Information

We may share your personal information with:

• Delivery and courier partners, to fulfil your orders
• Payment processors, to process transactions securely
• IT service providers who host or support the Site
• Regulators or law enforcement, where required by law

We do not sell your personal information to third parties.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Where practicable, information is stored on secure servers with access restricted to authorised personnel.

6. Cookies

The Site uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how you use the Site. You can control cookies through your browser settings, though disabling them may affect Site functionality.

7. Access and Correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details in Section 9.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Contact Us

For privacy-related questions or requests, contact us at [email protected] or write to us at 1 Example Street, Sydney NSW 2000, Australia.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The version in effect is the one published on the Site at example.com/legal/privacy-policy.